Smooth operations

In a bid to cut red tape and speed up service delivery, the Kenyan government has committed itself to going ‘paperless’.

Wiliam Kabogo, the country’s Minister of Information, Communication and the Digital Economy, announced this month that his department is trialling paperless correspondence.

ITWeb Africa reports that the Tony Blair Institute is providing the government with technical support to build ‘a more digitally driven public service’.

‘By embracing digital processes, we aim to promote transparency, enhance efficiency, and improve project tracking. After the pilot phase, this initiative will be rolled out across all ministries, departments and agencies to streamline government operations,’ Kabogo said after announcing the initiative.

Kenya’s cabinet held its first paperless cabinet meeting in January 2023 and all cabinet sessions have since gone digital, according to a GSMA report in October 2024.